Department: Managed Services

Type: Full-Time

Location:  Cupertino, CA

Application Procedure: Email your resume, short cover letter with what interested you about the position, and your salary expectations to Please include “Data Center Tech” in the subject line of your email.

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Mirapath, Inc. is a fast growing computer hardware value added reseller focused in data center and lab infrastructure. Data center is one of the highest growth areas in the high-tech space. We provide datacenter management solutions to a wide variety of customers including Fortune 500, government agencies, universities, and start-ups.

Positon Summary:

The Data Center Technician will work in the field with experienced technicians on projects with wide scope of work. The focus will be meeting customer needs regarding their data centers.


  • Resolve service requests and incidents assigned to the infrastructure support queue
  • Provide vendor escort and support for hardware or other maintenance issues
  • Installations and decommissions (rack and stack, cable management etc.)
    • Rack and stack rack-mounted servers and network hardware
    • Cable management (not including cabling that requires an electrician or drilling through walls, installing conduit etc.)
    • Fiber and copper cable patching
    • Equipment staging
  • Power management – configure and maintain PDU, complete necessary documentation, and adjust rack power distribution as needed (not including work typically performed by an electrician, including high voltage wiring)
  • Maintain cleanliness, organization and physical appearance, including cable management, of datacenters and IDC / ICF rooms
  • Perform regular network room audits and record data in client systems
  • Provide Layer 1 troubleshooting as needed
  • Assist in managing/enhancing the product lifecycle process
  • RMA / Warranty processing and management, including the gathering and shipping / receiving of parts
  • Breakdown and cleanup of packing materials
  • Receiving and documenting new equipment
  • Inventory and supplies management
  • Procurement assistance; provide scope of work to determine materials needed for job.
  • Create a positive experience and relationship with all customers through strong communication and outstanding customer service
  • Adhere to safety guidelines and requirements
  • Perform all work in an organized, neat and quality manner
  • Perform other related duties as assigned
  • Drive for company business as needed


  • 1-2 years experience in related field or completed/enrolled in certificate or degree programs such as Industrial Technology, Computer Electronics and Networking Technology, Engineering, Computer Science, Information Technology
  • Computer hardware troubleshooting skills
  • Previous experience with datacenter equipment including console, KVM, and power control is preferred
  • Previous experience installing, cabling or racking is preferred
  • Ability to read engineering drawings is a plus
  • Cat 5, Cat 6, fiber knowledge
  • Ability to lift/carry up to 75 lbs.
  • Good communication skills – written and verbal
  • Strong work ethic
  • Punctuality and attendance
  • Excellent customer service and interpersonal skills
  • Must have valid driver’s license and clean driving record
  • Successful completion of drug and background screening tests

We offer training, comprehensive benefits, and career advancements. We believe in investing in our employees. Be part of a fun and exciting company that is constantly growing and changing.

We are an equal employment opportunity employer. For more information about Mirapath, go to