Managed Services 2018-04-06T02:10:42+00:00

Managed Services

Reduce the cost of infrastructure management and maintenance with Mirapath Managed Services.

Whether you require emergency, planned, or routine maintenance, our trained and skilled data center technicians are available 24/7 to help with all of your data center needs. Our technicians respond to your requests within 2 hours, ensuring that your equipment has minimal downtime.

We offer both onsite and remote support that is tailored to fit your specific data center needs. Our technicians act as an extension of your team, freeing up your data center support staff to focus on pressing projects and new technologies.

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Services

Tech Levels

Lead Technician

  • Team oversight
  • Process analysis
  • Metrics reporting
  • Billing coordination
  • Prioritization of work assignments

Technician Level 1

  • Backup tape support
  • Patching and cabling
  • Racking and unracking
  • Installations and decommissions
  • Unboxing and discarding boxes

Technician Level 2

  • Hardware diagnostic troubleshooting
  • Access and control of DNS records
  • Manage, configure, and maintain servers
  • Assist in troubleshooting network issues
  • Track all work via the workflow and ticketing system

What Customers Are Saying About Mirapath

“It is never good business to rely on just one vendor for all of your needs. By working with Mirapath, we are free to work with multiple manufacturers to find the right solutions for our needs.”
Manager, Data Center Operations

“I go to Mirapath because they are incredibly responsive and when they say they’re going to deliver – they DO.”

Senior Technologist
“I trust the information and recommendations that I receive from Mirapath for all things related to data centers.  The solutions that I have purchased, based on their recommendations, have met or exceeded my expectations.”
Manager, IT Operations
“Throughout several engagements, the Mirapath team has shown themselves to be both knowledgeable, and easy to work with.”
Manager, IT

“Mirapath exceeds my needs for our business.”

Sr. Director, Global Data Center Engineering

“From scheduling to execution, Mirapath always delivers!”

Global Director, Data Center Operations

“Mirapath provides me with unfiltered advice on product suitability.”

Director, Engineering Operations

“We like a company that pays attention to details.”

Director, Colocation Services

“The Mirapath team is awesome, always helpful, a real pleasure to work with.”

Manager, Data Center Operations
“Mirapath has provided us with excellent service and quality work on numerous projects. It’s a top notch team!”
Manager, IT Projects

Learn More About Mirapath Managed Services

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