Sales Engineer

Department: Technology

Type: Full-Time

Location:  Cupertino, CA

Application Procedure: Email your resume with Subject: Sales Engineer, a short cover letter including what interests you about this position and salary requirements to jobs@mirapath.com. 

Apply Here

Position Overview:

The Sales Engineer is responsible for managing all technical aspects of a company’s relationship with its customers. This individual works closely with the Sales team to win new business and increases sales to existing customers. By providing top-quality technical service before and after a sale, Sales Engineers help to ensure customer satisfaction and strengthen customer relationships.

Responsibilities:

  • Be a subject matter expert on all six core products offered by Mirapath
  • Identify current and future customer requirements by establishing personal rapport with potential and actual clients
  • Provide product and services technical and engineering information by answering questions and requests from clients, prospects and members of the sales team
  • Actively help members of the sales team close sales opportunities and provide the best technical solutions to our clients
  • Maintain a list of opened opportunities for Sales and proactively assist them in high-value opportunities
  • Record all customer and prospect related activity to Salesforce and complete weekly and monthly reports as requested
  • Prepare professional technical proposals and product comparisons and present the content to customers and prospects
  • Provide post-sale technical support to solutions that were designed and sold by Mirapath in alignment with Mirapath’s core values
  • Participate in Professional Services “walks”, create the appropriate Professional Services checklists and forms, and assist Sales with Professional Services proposals
  • Work with Mirapath subcontractors to obtain design and quotes for projects that require outside contractors
  • Develop relationships with decision-makers and influencers at Mirapath’s top accounts
  • Develop new technical content that Mirapath can use in its web platforms (blog, LinkedIn, etc.)
  • Introduce new products and technologies that are relevant to Mirapath’s customers and aligned with Mirapath’s strategy
  • Provide Mirapath’s executive team with up-to-date product announcements and general news about Mirapath’s top suppliers
  • Maintain good relationships with Mirapath’s top suppliers and maintain a list of supplier contacts in Salesforce

Requirements:

  • Bachelor’s Degree in Engineering or Computer Sciences
  • At least 5 years in Sales Engineer or technical position collaborating with engineering teams to communicate customer requirements and provide sales support
  • Technical aptitude
  • Previous experience in datacenter or IT in a technical capacity
  • Experience presenting technical information to various sized audiences (both technical and non-technical)
  • Experience using innovative strategies to develop new business opportunities
  • Proficient with Microsoft Excel, Work, and PowerPoint
  • Excellent written and verbal communication skills
  • Ability to work both independently and as part of a team by sharing information and supporting company procedures and processes
  • Ability to effectively prioritize tasks and manage time within a fast-paced environment
  • Excellent analytical and problem-solving skills
  • Must be self-motivated with strong initiative and organizational skills
2018-01-02T11:31:42+00:00 January 2, 2018|Jobs|