Department: Services

Type: Full-Time

Location:  Cupertino, CA

Application Procedure: Email your resume with Subject: Services Coordinator, a short cover letter including what interests you about this position and salary requirements to jobs@mirapath.com. 

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Position Overview:

The Services Coordinator is responsible for the successful coordination and tracking of professional services projects including ensuring materials are ordered, technicians are scheduled, quotes are quoted accurately, required forms are documented and filed, and all aspects of service flow are addressed.

Responsibilities:

  • Schedule professional services projects directly with customers
  • Manage project calendar and internal resources
  • Manage project material lead times and availability
  • Coordinate and communicate pre-project details with end-user clients and internal groups
  • Prepare and organize project documentation and sign off materials
  • Manage services section of Salesforce opportunities and oversee projects until they are complete
  • Provide regular project updates to the Sales department and send out monthly schedules
  • Coordinate return of excess material at end of project
  • Support Project Managers and Lead Technicians for successful projects
  • Perform profitability analysis for professional services projects
  • Other projects and tasks as assigned

Qualifications:

  • Bachelor’s Degree or equivalent experience
  • 1-3 years of customer service experience in an office environment
  • Experience in inventory control preferred
  • Experience and ease using MS Office (Word, Excel, PowerPoint)
  • Interest in technology and construction industries
  • Excellent verbal and written communication skills
  • Proactive, creative, and forward thinker, and comfortable taking initiative
  • Detail-orientated, multi-tasker, and strong organization skills
  • Excellent phone and email etiquette
  • Ability to follow directions and follow through
  • Able to lift 50 pounds

Application Procedure: Email your resume with Subject: Services Coordinator, a short cover letter including what interests you about this position and salary requirements to jobs@mirapath.com.